Common questions about bulk lavender supply

Straight answers about order volumes, lead times, quality checks, and how we handle corporate manufacturing requests.

Ask our logistics team
What minimum order volumes do you accept for industrial lavender?

We work with corporate manufacturing plants, so our standard batches start at pallet-level quantities. If your facility needs a steady monthly allocation rather than a one-off shipment, we can structure a recurring schedule that matches your production calendar.

How far in advance should I place an order?

For dried lavender and agricultural raw materials, we recommend confirming orders at least three weeks ahead of your required delivery date. During peak harvest periods in late spring and summer, a longer lead time of five to six weeks helps us secure transport and keep quality consistent.

Do you provide samples before a full purchase order?

Yes. We can send a small batch from the same greenhouse row that would supply your order, so you can verify moisture content, stem length, and oil profile before committing. Sample requests are handled through our contact form and typically ship within five business days.

How do you maintain consistent quality across large shipments?

Each harvest lot is tested for moisture and visual grade before it leaves our facility. We also keep separate storage for different crop cycles, so a repeat order pulls from the same growing conditions rather than mixing batches from unrelated seasons.

Can you deliver to manufacturing sites outside New South Wales?

We ship across Australia using palletised freight. Our logistics partners cover major industrial corridors in Queensland, Victoria, and Western Australia. For sites in remote areas, we confirm access and unloading requirements before dispatch so there are no surprises at the dock.

What documentation do you include with each delivery?

Every shipment comes with a packing list, a certificate of origin, and a lot reference that ties back to our internal quality records. If your procurement team needs additional paperwork for compliance, we can prepare it before the truck leaves our facility.

Scope and Terms of Supply

Clarifications on how we define bulk orders, quality checks, and delivery responsibilities for corporate manufacturing partners.

What counts as a bulk order?

A bulk order starts at one full pallet of dried lavender or a dedicated truckload of raw agricultural material. We do not split loads below this threshold, because our greenhouse and packing lines are set up for continuous volume rather than small parcels. If your plant needs a steady weekly intake, we can lock in a rolling schedule instead of a one-off shipment.

How is industrial-grade lavender defined?

Industrial-grade means the lavender is grown for processing, not retail display. We measure stem length, moisture content, and essential oil yield against a written spec sheet that is shared before the first order. If your line requires a particular cultivar or a specific harvest window, we confirm that in the supply agreement so there is no ambiguity at the loading dock.

Who handles freight and customs paperwork?

Our logistics team arranges the carrier and prepares the packing list, certificate of origin, and phytosanitary documentation for domestic and export routes. The buyer is responsible for unloading at the receiving dock and for any permits tied to the end use of the material. We send the full document set ahead of the truck so your warehouse can plan the intake.

What quality checks apply before dispatch?

Every batch passes a moisture reading, a visual inspection for foreign matter, and a sample pull that is kept on file for thirty days. We also record the greenhouse block and harvest date on the batch ticket. If a load fails your incoming test, we need the retained sample and the original ticket to open a claim; without those, we cannot trace the issue.

Can we request a sample batch first?

Yes. We send a two-kilogram sample from the current harvest so your lab can run its own oil content and purity tests. The sample is free, but freight is on your account. Once the sample matches your spec, we move to a paid trial pallet before the full contract starts. This keeps both sides aligned on what the production run will actually deliver.

Talk to the supply team

If you need bulk lavender, agricultural raw materials, or help with a corporate order, our logistics desk is the right place to start. We answer Monday to Friday and keep the same contact points for every manufacturing partner.

(07) 0132 3369 Direct line for order queries

info@lesetoilesdeprovence.com Email for specifications and contracts

Level 8 976 Mante Junction
Lake Lindaborough, NSW 2376

Mon to Fri, 8:00 - 17:00 AEST
Warehouse dispatch closes at 15:30

Cookie settings

We use cookies to keep the site reliable, remember basic choices, and understand which pages are useful. You can accept, reject, or review the settings before continuing.